Google Workspace Support

Google Workspace support for small businesses that need users, files, sharing, and security cleaned up.

J3 Systems Group helps small businesses and nonprofits organize Google Workspace users, shared drives, file access, administrator roles, 2-Step Verification, and employee access changes.

Best starting point

Google Workspace can get messy when users, shared drives, external sharing, and administrator access are changed without a clear process.

Users

Review users and admin access

Confirm who has access, who has administrator permissions, and whether former employees or vendors still need to be removed.

Files

Review shared drives and file sharing

Check shared drives, folder access, external sharing, file ownership, and areas where sensitive files may be overexposed.

Security

Check 2-Step Verification

Review sign-in protection, basic account security, user habits, and access settings that protect business data.

Common Google Workspace problems we help fix

Small businesses often use Google Workspace every day without a clear process for user changes, shared files, and access review.

Former users

Old accounts still exist

Former employees, contractors, or volunteers may still have account access or file ownership that needs review.

Shared drives

Drive access is unclear

Shared drives and folders can become difficult to manage when ownership and access are not documented.

External sharing

Files are shared too broadly

External file sharing can create risk when links, folders, or documents are shared without regular review.

Admin roles

Admins are not documented

Administrator roles should be reviewed so the business knows who can change security, users, and settings.

Security

2-Step Verification is inconsistent

Some users may not have 2-Step Verification enabled or may not understand why it matters.

Offboarding

Employee exits are messy

Account suspension, data transfer, shared files, password resets, and device return should follow a clear process.

What is included

The focus is practical cleanup, simple documentation, and clear recommendations your business can use after the review.

Review

Google Workspace account and access review

  • User account review.
  • Administrator role review.
  • 2-Step Verification review.
  • Shared drive and folder access review.
  • External sharing review.
  • Former employee cleanup recommendations.
Documentation

Practical cleanup plan

  • Plain-language findings.
  • Priority cleanup list.
  • Recommended user and file access changes.
  • Offboarding steps for future employee exits.
  • Suggested monthly or quarterly review rhythm.
  • Related templates and checklists.

Who this is for

This service is designed for smaller teams that need Google Workspace to be easier to manage and safer to use.

Small business

Small businesses using Gmail and Drive

Good for businesses that rely on Google Workspace but do not have a full-time IT department.

Nonprofits

Nonprofits with staff or volunteers

Useful when employees, volunteers, board members, and contractors have different access needs.

Office managers

Office managers handling access

Helpful when user changes, shared drives, and file sharing fall to an office or operations manager.

Related free resources

Use these templates to start organizing your Google Workspace and employee access process before requesting help.

Shared drives

Google Workspace Shared Drive Review Checklist

Use this to review shared drives, file access, and external sharing habits.

Open templates
Offboarding

Employee IT Offboarding Checklist

Review account removal, file transfer, shared drives, and device return after an employee leaves.

Open checklist
Passwords

Small Business Password Policy Template

Set practical expectations for passwords, shared accounts, and 2-Step Verification habits.

Open template

How the Google Workspace cleanup process works

The process is simple and focused on what your business needs to understand, clean up, and document.

Step 1

Review the current setup

Look at users, administrator roles, shared drives, file sharing, and account security basics.

Step 2

Identify cleanup items

Document former accounts, unclear access, broad file sharing, missing documentation, and risky settings.

Step 3

Create practical next steps

Turn the findings into a simple action plan for cleanup, documentation, and future employee changes.

Frequently asked questions

Do you support Google Workspace for small businesses?

Yes. J3 Systems Group can help review users, shared drives, administrator access, file sharing, and basic security settings.

Can you help clean up shared drives?

Yes. Shared drive review is one of the best ways to reduce confusion and prevent files from being shared too broadly.

Can you help after an employee leaves?

Yes. Offboarding can include account suspension, file transfer, shared drive review, password changes, and device return documentation.

Is this a full cybersecurity audit?

No. This is a practical Google Workspace cleanup and security review for small businesses that need clear next steps.

Need help cleaning up Google Workspace?

J3 Systems Group can review your users, shared drives, administrator access, 2-Step Verification, file sharing, and employee access process.

Request Google Workspace help

Related Google Workspace Guide

Google Workspace Admin Controls for Safer Docs and Drive Sharing

Review practical controls for safer Google Docs, Drive sharing, shared drives, former user access, Chrome extensions, admin settings, and account cleanup.

Read the Google Workspace Admin Controls Guide