Remote Technology Services
J3 Systems Group helps small businesses and nonprofits manage Microsoft 365, Google Workspace, security and access, documentation, technology operations, assessments, implementations, and migrations.
You do not need to know which service fits before contacting J3. Start with the technology problem, project, or operational need you are trying to solve.
After the Zoom meeting and scope review, J3 prepares an itemized quote or proposal showing the proposed work, deliverables, inclusions, exclusions, and custom-scoped pricing.
No work begins until the applicable scope and service terms are approved.Choose Your Starting Point
Start with the type of help that sounds closest to your situation. J3 can help determine the right scope after learning more about your environment and goals.
For organizations that need help managing users, accounts, licensing, groups, permissions, security settings, onboarding, offboarding, and routine platform administration.
Explore Platform ManagementFor organizations that need broader ongoing administration, documentation, governance, vendor coordination, reporting, technology planning, and agreed operational responsibilities.
Explore Ongoing ServicesFor assessments, documentation cleanup, implementations, migrations, and other fixed-scope work with defined deliverables and written pricing.
Explore One-Time WorkStandalone platform management
For organizations that need remote tenant administration without a broader Managed Technology Operations agreement. Each engagement is custom scoped after review of the tenant, users, administrative workload, security requirements, and expected support responsibilities.
Custom Scoped
Custom Scoped
Ongoing remote technology operations
Annual Managed Technology Operations agreements are custom scoped to the organization. Before an agreement is prepared, J3 Systems Group reviews the users, devices, accounts, applications, infrastructure, locations, vendors, security controls, and anticipated support requirements that affect the proposed scope.
Custom Scoped
Foundational administration, operational records, security-setting review, vendor and inventory registers, technology guidance, and administrative onboarding and offboarding as expressly included in the agreement.
Custom Scoped
May include expanded documentation, operational reviews and reporting, vendor and subscription coordination, risk and remediation tracking, technology planning, and other agreed responsibilities.
Custom Scoped
May include leadership reporting, strategic roadmaps, lifecycle and budget planning, change coordination, governance review, and other higher-touch responsibilities expressly identified in the agreement.
Defined one-time work
One-time services do not use universal starting prices. After the initial Zoom meeting and scope review, J3 Systems Group prepares an itemized quote based on the work required.
Custom Scoped
Remote authorized collection, manual analysis, prioritized findings, a written report, recommendations, and defined proposed deliverables when an assessment is appropriate for the request.
Custom Scoped
Fixed-scope operational records, technology documentation, inventories, process documentation, and defined correction or revision limits.
Custom Scoped
Defined discovery, configuration, testing, documentation, acceptance criteria, and handoff for a specific technology change.
Custom Scoped
Defined planning, mapping, execution, validation, exception handling, and a stated post-migration correction window based on the approved scope.
Separate Approval Required
Additional work is not automatically included. If requested work falls outside the approved scope, J3 Systems Group will review it and may provide a separate quote, scope of work, or written amendment before proceeding.
How Working With J3 Works
J3 first learns what you are trying to accomplish, then defines the proposed work before paid services begin.
Describe the technology issue, project, service need, or operational challenge you want help with.
We discuss your environment, goals, priorities, and the work that may be required. No estimated project price is provided during the meeting.
J3 prepares an itemized quote or proposal identifying the work, deliverables, inclusions, exclusions, and custom-scoped pricing before the applicable agreement and payment steps.
Initial assessments are separately scoped and paid in full before assessment work begins. After required payment is received, work is scheduled to begin the next business day unless the signed service agreement states otherwise.
Clear service boundaries
Clear exclusions protect both sides from assuming that an unrelated service or outside expense is included.
Microsoft and Google licenses, hardware, software subscriptions, client-specific inventory or management tools, migration tools, vendor fees, contractors, specialty contractors, taxes, shipping, travel, and approved external expenses are not included in J3 labor pricing. Client-direct purchasing is preferred. If J3 purchases an approved item, advance funding may be required.
Service and pricing questions
Pricing is custom scoped after the initial Zoom meeting and review of the work required. J3 Systems Group then prepares an itemized quote or proposal for review before an agreement is signed or paid work begins.
No estimated project price is provided during the initial Zoom meeting. The Zoom meeting is used to understand the organization, environment, needs, goals, risks, and proposed scope before pricing is prepared.
No. Only services and responsibilities expressly identified as included are included. Additional systems, users, devices, locations, applications, projects, or responsibilities may require a written amendment, revised service schedule, or separately approved scope of work.
Yes. Material changes to users, systems, devices, locations, applications, vendors, workload, reporting, risk, or operational complexity may require a scope review and written adjustment to the agreement.
Authorized requests are normally acknowledged within two business days during business hours unless a signed service agreement states otherwise. Acknowledgment is not resolution, an immediate-response promise, emergency coverage, or a service-level agreement.
Paid work begins according to the signed service agreement after the required approvals and payment conditions are satisfied. Initial assessments are paid in full before work begins.
You do not need to know which service fits before reaching out. Describe the technology issue, project, or operational need you are dealing with. If a Zoom meeting is the right next step, J3 will use it to understand your environment before scope and pricing are prepared.