Terms of Service
These terms explain how J3 Systems Group LLC provides services, handles client responsibilities, and manages service expectations.
J3 Systems Group LLC provides practical IT support, systems documentation, Microsoft 365 support, Google Workspace support, access reviews, security reviews, website support, and related business technology services.
Final service scope, pricing, and timelines are confirmed before work begins. Services may vary based on the systems involved, access provided, documentation available, and complexity of the request.
Payment terms will be confirmed before work begins. Some services may require full payment or a deposit before work starts. Invoices or secure payment links may be sent by email.
Clients are responsible for providing accurate information, timely access, appropriate approvals, and any required credentials or administrative permissions needed to complete the requested work.
J3 Systems Group LLC works to provide accurate, practical, and professional support. However, specific results cannot be guaranteed when outcomes depend on third-party platforms, client systems, vendor limitations, licensing, security settings, or incomplete information.
Some services may involve Microsoft, Google, web hosting providers, domain registrars, software vendors, or other third-party systems. J3 Systems Group LLC is not responsible for outages, changes, pricing, restrictions, or decisions made by third-party providers.
To the fullest extent allowed by law, J3 Systems Group LLC is not liable for indirect, incidental, or consequential damages, including lost profits, lost data, business interruption, or loss of access caused by third-party systems, client actions, or unavailable information.
J3 Systems Group LLC may update these Terms of Service from time to time. Updates will be posted on this page.
Questions about these terms can be submitted through the contact page.
