Knowledge Base
KB-10

Devices Computers and Windows

Twelve practical J3 Systems Group knowledge base articles for this topic area.

KB-10.001

Windows Computer Is Running Slow

Practical guidance for windows computer is running slow, including low-risk checks, what the results mean, and when to stop and contact IT.

KB-10.002

Windows Computer Is Low on Disk Space

Practical guidance for windows computer is low on disk space, including low-risk checks, what the results mean, and when to stop and contact IT.

KB-10.003

Windows Update Is Stuck or Failing

Practical guidance for windows update is stuck or failing, including low-risk checks, what the results mean, and when to stop and contact IT.

KB-10.004

Windows Computer Will Not Start Normally

Practical guidance for windows computer will not start normally, including low-risk checks, what the results mean, and when to stop and contact IT.

KB-10.005

Work Laptop Battery Drains Too Quickly

Practical guidance for work laptop battery drains too quickly, including low-risk checks, what the results mean, and when to stop and contact IT.

KB-10.006

External Monitor Is Not Detected

Practical guidance for external monitor is not detected, including low-risk checks, what the results mean, and when to stop and contact IT.

KB-10.007

Printer Is Offline or Not Printing

Practical guidance for printer is offline or not printing, including low-risk checks, what the results mean, and when to stop and contact IT.

KB-10.008

Windows User Profile Is Not Loading Correctly

Practical guidance for windows user profile is not loading correctly, including low-risk checks, what the results mean, and when to stop and contact IT.

KB-10.009

Work or School Account Is Disconnected in Windows

Practical guidance for work or school account is disconnected in windows, including low-risk checks, what the results mean, and when to stop and contact IT.

KB-10.010

Windows Keeps Asking for a Microsoft Account Sign-In

Practical guidance for windows keeps asking for a microsoft account sign-in, including low-risk checks, what the results mean, and when to stop and contact IT.

KB-10.011

Computer Is Freezing or Becoming Unresponsive

Practical guidance for computer is freezing or becoming unresponsive, including low-risk checks, what the results mean, and when to stop and contact IT.

KB-10.012

Before Resetting or Reinstalling Windows: What to Check

Practical guidance for before resetting or reinstalling windows: what to check, including low-risk checks, what the results mean, and when to stop and contact IT.