Software Applications and Updates
Twelve practical J3 Systems Group knowledge base articles for this topic area.
Microsoft 365 Apps Will Not Activate
Practical guidance for microsoft 365 apps will not activate, including low-risk checks, what the results mean, and when to stop and contact IT.
Business Application Will Not Open
Practical guidance for business application will not open, including low-risk checks, what the results mean, and when to stop and contact IT.
Software Update Failed
Practical guidance for software update failed, including low-risk checks, what the results mean, and when to stop and contact IT.
Application Says You Do Not Have a License
Practical guidance for application says you do not have a license, including low-risk checks, what the results mean, and when to stop and contact IT.
Browser-Based Business App Is Not Loading
Practical guidance for browser-based business app is not loading, including low-risk checks, what the results mean, and when to stop and contact IT.
Business Application Keeps Crashing
Practical guidance for business application keeps crashing, including low-risk checks, what the results mean, and when to stop and contact IT.
How to Tell Whether a Problem Is the Device, Account, License, or App
Practical guidance for how to tell whether a problem is the device, account, license, or app, including low-risk checks, what the results mean, and when to stop and contact IT.
Software Installation Is Blocked
Practical guidance for software installation is blocked, including low-risk checks, what the results mean, and when to stop and contact IT.
Application Cannot Access a File or Folder
Practical guidance for application cannot access a file or folder, including low-risk checks, what the results mean, and when to stop and contact IT.
Browser Cache or Cookies Are Causing a Business App Problem
Practical guidance for browser cache or cookies are causing a business app problem, including low-risk checks, what the results mean, and when to stop and contact IT.
How to Check Whether Software Is Approved Before Installing It
Practical guidance for how to check whether software is approved before installing it, including low-risk checks, what the results mean, and when to stop and contact IT.
When an Application Should Be Reinstalled
Practical guidance for when an application should be reinstalled, including low-risk checks, what the results mean, and when to stop and contact IT.