Knowledge Base
KB-07

Cybersecurity and Account Protection

Twelve practical J3 Systems Group knowledge base articles for this topic area.

KB-07.001

Phishing Email: What to Do Before You Click Anything

Practical guidance for phishing email: what to do before you click anything, including low-risk checks, what the results mean, and when to stop and contact IT.

KB-07.002

You Clicked a Phishing Link: What to Do Next

Practical guidance for you clicked a phishing link: what to do next, including low-risk checks, what the results mean, and when to stop and contact IT.

KB-07.003

Microsoft 365 Account May Be Compromised

Practical guidance for microsoft 365 account may be compromised, including low-risk checks, what the results mean, and when to stop and contact IT.

KB-07.004

Google Workspace Account May Be Compromised

Practical guidance for google workspace account may be compromised, including low-risk checks, what the results mean, and when to stop and contact IT.

KB-07.005

Unexpected MFA Prompt: Approve or Deny?

Practical guidance for unexpected mfa prompt: approve or deny?, including low-risk checks, what the results mean, and when to stop and contact IT.

KB-07.006

Suspicious Sign-In Alert: What to Check

Practical guidance for suspicious sign-in alert: what to check, including low-risk checks, what the results mean, and when to stop and contact IT.

KB-07.007

Malware Warning on a Work Computer

Practical guidance for malware warning on a work computer, including low-risk checks, what the results mean, and when to stop and contact IT.

KB-07.008

Ransomware Suspected: What to Do Immediately

Practical guidance for ransomware suspected: what to do immediately, including low-risk checks, what the results mean, and when to stop and contact IT.

KB-07.009

Password Was Exposed or Reused: What to Do

Practical guidance for password was exposed or reused: what to do, including low-risk checks, what the results mean, and when to stop and contact IT.

KB-07.010

Suspicious Email Attachment: Safe Response Steps

Practical guidance for suspicious email attachment: safe response steps, including low-risk checks, what the results mean, and when to stop and contact IT.

KB-07.011

Business Email Compromise Warning Signs

Practical guidance for business email compromise warning signs, including low-risk checks, what the results mean, and when to stop and contact IT.

KB-07.012

Security Incident: What Evidence to Preserve

Practical guidance for security incident: what evidence to preserve, including low-risk checks, what the results mean, and when to stop and contact IT.